Reference

corong99 Privacy Policy: What We Collect and Why

The corong99 Privacy Policy sets out exactly what personal data we gather when you open an account, make a deposit via DANA or QRIS, or contact our support…

Account data protectionDANA, OVO, GoPay & QRIS transaction privacyCookie and device data disclosureRetention period clarityYour right to request data changes

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What Data We Collect and How It Is Used

corong99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register on corong99, we collect your name, email address, phone number and the payment method you choose — whether that is DANA, OVO, GoPay, QRIS, a virtual account or a bank transfer via BCA, BRI, Mandiri or BNI. We use this data to verify

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your identity before account access is granted, to process deposits and withdrawals, and to send you account-status notifications. We do not sell your personal information to third parties. Transaction records are retained for the period required under applicable Indonesian financial regulation, and access to stored data
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is restricted to authorised staff only. Eligibility for certain account features depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you want to review, correct or remove data we hold about your corong99 account, our support team is available to handle privacy requests seven days a week. Whether your question is about a QRIS transaction record, a stored phone number or a deposit log linked to your OVO wallet, you can reach us through the channels below. Jakarta-based contacts are welcome to submit requests during local business hours for a faster written response.

Team online

Live Chat Support

Reach our privacy team directly through the live chat widget on the corong99 site. Available daily; responses on data requests typically come within one business hour during active hours.

Email Request

Send a written data request to our official support email. Include your registered phone number and the specific data point — payment method, account log or stored detail — you want addressed.

In-Account Help Centre

Log in to your corong99 account, navigate to the Help section and submit a privacy ticket. This path timestamps your request automatically and links it to your verified account record.

HOW WE PROTECT YOU

Six Ways corong99 Handles Your Data Responsibly

Our approach to data handling is built on specific operational controls, not broad statements.

Encrypted Account Storage

All account credentials — including your phone number used for verification and your linked DANA or OVO wallet reference —…

Cookie Disclosure

We use session cookies to keep you logged in and analytics cookies to understand which lobby pages — such as…

Payment Data Isolation

Your QRIS payment references and BRI or Mandiri virtual account numbers are stored separately from your game activity logs.

Retention Periods

We hold transaction records — including GoPay deposit confirmations and bank transfer receipts — for the duration required by Indonesian…

Third-Party Data Sharing

We share data only with payment processors needed to clear your DANA or OVO transactions and with fraud-screening partners.

Data Change Requests

You can request a correction to any stored detail — registered email, phone number or linked payment method — by…

Privacy Policy Questions Our Account Holders Ask

The questions below cover the specific points Yogyakarta and Jakarta account holders raise most often about the corong99 Privacy Policy — from what data is stored to how long we keep payment records and how to get your information removed.

We collect your name, phone number, email address and the payment method you register — DANA, OVO, GoPay or QRIS. We also log your device type and IP address at the point of phone verification for security purposes.

Yes. All payment records — including DANA deposits, QRIS references and virtual account receipts via BCA or Mandiri — are covered. These logs are held only as long as Indonesian financial regulation requires, then removed on a scheduled deletion cycle.

You can submit a data-access request through live chat or the in-account Help Centre. Include your registered phone number, and we aim to provide a summary of stored account data within five business days of verifying your identity.

Contact our support team via live chat or the Help Centre ticket form. Specify which detail you want corrected or removed — for example, a stored email address or an outdated OVO wallet reference — and we aim to complete verified requests within 72 hours.

We share data only with the payment processors that clear your DANA, GoPay or bank transfer transactions and with fraud-screening partners. We do not sell data to advertisers or data brokers under any circumstances.

Retention periods for transaction records — including BRI and BNI bank transfer logs and QRIS receipts — depend on local law and applicable Indonesian financial regulation. Once the required period lapses, records are deleted on a scheduled basis.

Yes. We use session cookies for account login continuity and analytics cookies to monitor lobby performance — such as how quickly Live Roulette tables load on mobile. Cookie preferences can be managed through your browser at any time.

corong99 Privacy Policy: What We Collect and Why

How to Reach Us About Your Privacy Rights

Live Chat Support

Email Request

In-Account Help Centre

Six Ways corong99 Handles Your Data Responsibly

Encrypted Account Storage

Cookie Disclosure

Payment Data Isolation

Retention Periods

Third-Party Data Sharing

Data Change Requests

Privacy Policy Questions Our Account Holders Ask

01 What personal data does corong99 collect when I open an account?

02 Does the corong99 Privacy Policy cover my DANA and QRIS transaction records?

03 Can I request a copy of the data corong99 holds about my account?

04 How do I ask corong99 to correct or delete my personal information?

05 Does corong99 share my data with third parties?

06 How long does corong99 keep my payment data after I close my account?

07 Are cookies covered under the corong99 Privacy Policy?

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