Legal Access Depends on Local Law
Our Legal notice explains the conditions for using the account, reading policy updates and requesting help with your personal data. Access depends on local law, so you must check that our services are permitted in your location before opening an account. We ask for accurate account
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details and use clear phone verification before account access is completed. Payment records may include a DANA, OVO, GoPay or QRIS reference, while bank transfer and virtual account records can identify the route used for a transaction. We retain these records only for the period needed
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for account administration, security checks and legal duties. If a rule changes, we place the revised wording in the policy area and record its effective date. Our support desk can explain a clause, but it cannot change a local legal requirement or approve access where local
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law does not permit it.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.